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Frequently Asked Questions
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Information
What are the opening hours of visitMons?
How to contact visitMons?
How to get a city map?
Where can I find city brochures?
Where to rent bikes?
Where to buy souvenirs?
Can I order a product from the shop?
Where to return a lost item?
How to contact our partners?
Stay
How to get to Mons?
Where to park?
Where to park a motorhome?
What are the nearby campsites?
Activities and events
What are the must-see events?
What to do when it rains?
Where to have a picnic?
Are there hiking trails or bike routes?
Purchase tickets
How to buy tickets for the museums?
Is it necessary to choose a time slot to visit the museums?
Is it possible to cancel an already paid reservation?
How to buy tickets for shows at the Royal Theatre of Mons?
Which museums accept the Museum Pass Musées card?
Where can I buy or renew a Museum Pass Musées card?
Are the museums in the City of Mons open during the Doudou festival?
Which museums are free on the first Sunday of the month?
I am unable to attend a show at the Royal Theatre of Mons. What should I do?
Shop
Is it possible to buy products from the shop remotely?
I would like to contact the shop, how can I do this?
Can I place a group order?
What are the shop’s opening hours?